1. What this policy covers
This policy explains how The Team Building Company / Business Architects handles personal information submitted through this website or shared when you contact us about a programme.
Privacy
Privacy Policy
A practical explanation of the information this website collects when you contact us and how that information is used.
Last updated: September 2026
2. Information you choose to provide
When you submit the proposal form, we may receive your name, email address, organisation, estimated team size, preferred programme format, objectives, timing, location and any other information you include in your enquiry. If you contact us by phone, email or WhatsApp, we also receive the information you choose to share through that channel.
3. How we use enquiry information
We use enquiry information to understand your request, prepare or discuss a proposal, plan a potential programme, respond to follow-up questions and maintain a practical record of the conversation. We do not present the website form as consent for unrelated marketing.
4. Service providers
The website relies on hosting, database and email-delivery services to operate the enquiry workflow. Those providers may process limited information on our behalf where necessary to provide the service. We do not sell personal information submitted through the website.
5. Google and WhatsApp
The website links to or embeds third-party services such as Google Maps, Google Business Profile and WhatsApp. If you open or interact with those services, their own privacy terms and data practices apply.
6. Retention and security
We keep enquiry information only for as long as it remains reasonably useful for the enquiry, client relationship, operational records or applicable legal obligations. We use reasonable technical and organisational measures to protect information, but no online system can be guaranteed to be completely secure.
7. Your requests
Subject to applicable Kenyan data-protection law, you may contact us to ask about personal information we hold about you, request a correction, or ask us to delete information that we no longer need to retain.
Privacy questions or requests
Email Josef@teambuildingcompany.co.ke or call +254 721 653 796. Please include enough information for us to identify the relevant enquiry.